Delivery and payment terms
For titles in stock, the delivery within Germany takes at most 5 to 10 working days (Monday to Friday) after contract conclusion. Within the EU, we deliver at the latest within 14 working days.
If titles are not yet in stock, the envisaged month of publication is indicated. As soon as the title is available, we deliver it within the periods stated above. Delivery is by post, DHL standard package shipping or a forwarder, with the choice of transport depending on the quantity ordered.
Within Germany you will receive the invoice by e-mail. For orders outside of Germany, the invoice is enclosed with the shipment.
The following payment options are available: PayPal, credit card (Visa, Mastercard, American Express), or (up to a maximum amount of 250 Euro) by invoice.
For technical accounting reasons, when paying by credit card or PayPal even titles not yet in stock are invoiced immediately and then sent later free of charge. When paying with an invoice, titles that are not yet available are only charged upon dispatch.
For orders from Great Britain, it is currently only possible to pay by invoice. These orders are not processed by us but passed on to our partner ACC in Great Britain. https://www.accartbooks.com/uk/
In individual cases, the publishing house reserves the right to use the advance payment option. For goods within this contract, there are no further delivery restrictions beyond those stated for the respective ordered items. Legal liability for defects applies.
Deliveries within Germany are free of postage costs.
For deliveries to Austria and the Netherlands we charge:
Flat fee = EUR 9.50
For deliveries within the rest of the EU* and to Switzerland the following postage costs apply:
Up to a weight of 1 kg = EUR 9.50
Up to a weight of 2 kg = EUR 15.00
With a weight of over 2 kg = EUR 20.00
For deliveries outside the EU (with the exception of Switzerland) and overseas, the following postage costs apply:
Up to a weight of 5 kg = EUR 30
With a weight of over 5 kg = EUR 50
*For delivery to trade customers within the EU, tax-free intra-community delivery is only possible if you use the “Invoice” payment method and state your VAT no. For payments by credit card or PayPal it is unfortunately not possible for us to verify the VAT online.
If you pay by invoice and not through PayPal or a credit card, the purchase price is due for payment without deductions within 14 days of invoicing. The bank transfer is to the account of our distributor Stuttgarter Verlagskontor SVK GmbH:
IBAN: DE98 6005 0101 0002 3070 86
Deutsche Bank Stuttgart
IBAN: DE24 6007 0070 0160 3109 00