Delivery and payment terms
For titles in stock, the delivery within Germany takes at most 5 to 10 working days (Monday to Friday) after contract conclusion. Within the EU, we deliver at the latest within 14 working days.
If titles are not yet in stock, the envisaged month of publication is indicated. As soon as the title is available, we deliver it within the periods stated above. Delivery is by post, DHL standard package shipping or a forwarder, with the choice of transport depending on the quantity ordered.
Within Germany you will receive the invoice by e-mail. For orders outside of Germany, the invoice is enclosed with the shipment.
The following payment options are available: PayPal, credit card (Visa, Mastercard, American Express). Payment by invoice is only available for orders within Germany , up to a maximum amount of 250 Euro .
For technical accounting reasons, when paying by credit card or PayPal even titles not yet in stock are invoiced immediately and then sent later free of charge. When paying with an invoice, titles that are not yet available are only charged upon dispatch.
Orders from Great Britain currently can't be processed by us. Please contact our partner ACC in Great Britain. https://www.accartbooks.com/uk/
In individual cases, the publishing house reserves the right to use the advance payment option. For goods within this contract, there are no further delivery restrictions beyond those stated for the respective ordered items. Legal liability for defects applies.
We deliver free of shipping costs within Germany from a purchase value of 50 euro.
For purchases below 50 euro, a shipping fee of 4,50 euro is charged.
For deliveries within the rest of the EU* postage costs apply:
Up to a weight of 1 kg = EUR 12.00
Up to a weight of 2 kg = EUR 16.00
With a weight of over 2 kg = EUR 20.00
For deliveries outside the EU, the following postage costs apply:
Up to a weight of 1 kg = EUR 20.00
Up to a weight of 2 kg = EUR 25.00
Up to a weight of 5 kg = EUR 40.00
With a weight of over 5 kg = EUR 60.00
*For delivery to trade customers within the EU, tax-free intra-community delivery is only possible if you use the “Invoice” payment method and state your VAT no. For payments by credit card or PayPal it is unfortunately not possible for us to verify the VAT online.
If you pay by invoice (noly possible for orders within Germany) and not through PayPal or a credit card, the purchase price is due for payment without deductions within 14 days of invoicing. The bank transfer is to the account of our distributor Stuttgarter Verlagskontor SVK GmbH:
IBAN: DE98 6005 0101 0002 3070 86
Deutsche Bank Stuttgart
IBAN: DE24 6007 0070 0160 3109 00