Return instructions

Right of return

You can return the goods received within two weeks by sending them back without giving reasons. The period allowed for return begins upon receipt of the goods and these instructions. To observe the period allowed, it is sufficient to dispatch the goods in time. In any case, the return is at our expense and risk. Returns will only be accepted in the original boxes (shock-proof packaging). Goods should be returned to the following address:

av edition GmbH, Senefelderstrasse 109, 70176 Stuttgart, Germany

Download cancellation form

Consequences of returns

In the event of a valid return, the performances received by the two parties shall be returned and any benefits drawn shall be surrendered.
If the goods have deteriorated, indemnification may be demanded. This does not apply if the deterioration of the goods is solely attributable to their inspection, as would for example be customary in a retail outlet.

You can avoid an indemnification obligation by not using the goods like an owner and desisting from anything which could adversely affect the value.

End of the return instructions